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Prashant Kumar Dash
From Engineer to Global Change Agent - My Journey in Customer Success and Digital Transformation
Bengaluru, India
I'm Prashant Kumar Dash—an executive leader with a passion for driving meaningful transformation across global organizations. Over the past 25+ years, I’ve partnered with Fortune 500 clients and fast-growing enterprises to reimagine service delivery, embrace emerging technologies, and fuel sustained growth across Retail, CPG, and Hospitality sectors.
What sets me apart is my ability to bridge the technical with the strategic. Whether designing scalable AI/Cloud-based solutions, leading global support operations, or enabling revenue growth through pre-sales and GTM optimization, I bring a unique mix of hands-on execution and visionary thinking.
🚀 20% YoY revenue growth enabled
📊 30% improvement in operational efficiency
🌍 Delivery across US, EU, and APAC with 98%+ client satisfaction
My Leadership Philosophy
I believe in building empowered teams, leading with empathy, and fostering a culture of continuous improvement. My leadership approach focuses on aligning people, processes, and technology to exceed business expectations—delivering not just KPIs but lasting partnerships.
What I do
I focus on the following THREE pillars for my clients
Click on any image below for Expertise / Services
"The future of customer success lies in anticipating value—not just delivering service."

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